Ask Takes On The Google Where It Counts

The Ask.com blog has a funny post about the failure of a Google product: Their Google-branded pen. If the post is to be taken seriously (and, oh god, don’t), the loss of ink from the pen is a major failure of Google product design and has contributed to chaos in Ask’s offices. They even did the standard Google troubleshooting tip of asking Matt Cutts, but nothing seems to have worked.
“I should have known better than to use a free Google product for business purposes.” Scott told us in a recent interview. “Google Pen is fine for home use, but not when my company’s productivity is on the line. I had to switch pens in the middle of taking notes. There’s no telling how much data I lost.”

Google needs to stand behind everything that bears their logo, even cheapo pens, t-shirts, mugs, bags, and hats. Why, if […]

Original post by Nathan Weinberg