Fileserve problems

Hi
First time poster so not sure if this is the right place to post or indeed the right forum!!!! hope some kind person can help me.
Have recently purchased premium membership for fileserve, all was well for the first week
Now i cant access the site at all, wen tryin to open the web page it states it is loading the i just get done in the left hand corner of the web page but the screen in blank.
Can anyone help me with this matter as i have no way of contacting fileserve to find out wats wrong, am using firefox as a browser but same happens using IE
thanks in advance
candy1567

See original post by candy1567