Flow Chart Design contest $30 USD

We have created a swimlane flow chart to describe our order process and we are looking for someone to make it a little more sexy.
Below is what we have created so far

We would like "DCAL/DE" changed to "customer"
Contest deadline: 10th October @ 5PM UK
Contest prize: $30 to the winner (Paypal immediately)
We require PSDs and we'll need loads of this type of work throughout the year.

See original post by Weirfire