I don’t know what to call it. Please read and help.

Hi friends,
I have done SEO for my website http://dentalclinicinnoida.com, good enough to reach the top spot for the desired keywords. It usually come 3rd or 4th on google search. However, business is not as expected because there are some additional links (I don't know what we call them) which come before the search results (snapshot attached).
I want my website to appear there also, but don't even know what to call them, let alone how to get it there. Please see the snapshot and advise how…
I don't know what to call it. Please read and help.

See original post by v4vaibhav