What business and personal benefits do you see from online communities?

Personal benefits
· Information exchange
o Information access 24/7
o Access to a wide range of information – social, political, technical assistance, health, and etc.
o It allows individuals to engage in numerous activities, such as online payments, online shopping
· Social support
o Create and maintain relationship with people known online or offline
o Generate social action
o Offer or receive emotional support from the group
o…
What business and personal benefits do you see from online communities?

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