GrandCentral Users Lose “Number For Life”

GrandCentral, a company Google acquired last month, promised users a single phone number “for life”. The idea was that you’d give out this one phone number, and GrandCentral would forward calls to that number to all your phones. You’d only have a single number, and you’d give that number to all your contacts.
So, if you’re using only one phone number, to the exclusion of all others, it’d really suck to lose that number, right?
Well, GrandCentral/Google did exactly that, changing the numbers of a few GrandCentral users. The users were informed by email that in five days, their old number will change to a new one, because the old number was “not performing to our quality standards and are being replaced with higher quality services”.
I don’t get it. They’re just forwarding calls, right? So there shouldn’t be issues of call quality, and there shouldn’t be a […]

Original post by Nathan Weinberg