Google Calendar Maintenance Cancelled

Google has cancelled today’s scheduled maintenance of Google Calendar, after many users were confused and sent emails to the company. According to PC World, Google didn’t clarify what users could expect, leading to much confusion. Google forgot to include the time zone for which its 8 am to 9 pm maintenance period referred to, and probably should have said from the begininning that downtime would be expected to last no more than five to ten minutes during the entire thirteen hour period.
Google tried to do a good thing, let users know ahead of time its plans, and it backfired on them because when users hear downtime, they panic. Its a shame. Google now says it plans to change the way it does maintenance for Google Apps, requiring their engineers to find a way to update the software without causing downtime for users. Unlike previous […]

Original post by Nathan Weinberg