Gmail’s File Previews: Well, That Was Annoying

I sent an important document to someone, and like I have been lately, I made sure to format it pretty nicely. As I thought you should, I included a lot of important information in the header, including my name, the subject being covered, and another thing or two. I emailed it to my colleague’s Gmail address, and assumed all was well.
Turns out my friend is a fan of Gmail’s preview feature, and he shouldn’t be. I sent the document in both Word 2003 and Word 2007 formats, figuring no one could have a problem with that, but he opened it in the previewer, which doesn’t display the document header. As a result, he lacked a lot of the context required for this document, and, being a very busy person, ignored it for a while.
I finally spoke to him and asked him what happened, and we found […]

Original post by Nathan Weinberg